This Privacy Policy describes how TranquilDreams.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
This policy sets out how TranquilDreams will handle the personal information that you may disclose to us when you use our website or other services we provide. This policy contains information on how TranquilDreams collects, uses, discloses and stores personal information. The policy can be summarized by this statement: TranquilDreams will not sell your information to another party and will only use your personal information for the purpose of providing the products and services you have requested from us.
TranquilDreams will only collect the personal information that it needs to help you enjoy the full range of services available. This means that TranquilDreams’ website may collect personal information such as your name, address, telephone number, email address and age.
TranquilDreams does not collect sensitive information from users of TranquilDreams’ website.
We collect personal information from you if you buy something from us, if you subscribe to our newsletter, if you sign up for an account with us and if you sign up or provide your details to us for any potential promotion.
We may also collect personal information when you use TranquilDreams’ site, by using cookies, recording your IP address and other statistical methods.
When you share personal information with us, we will use our best endeavors to store and protect it securely. We will use SSL encryption to help us with this task.
In general, TranquilDreams will only use your personal information to provide the product or service that you have requested from us. We may use your personal information to:
TranquilDreams may also use your personal information to assist you with product choices and to keep you informed of changes to product ranges or special offers.
TranquilDreams uses cookies, IP addresses and other statistical information to improve our websites, look at aggregated usage statistics, save items that are in your basket and provide other personalized features throughout your time on our sites. We will also use it to generally examine how our customers use and access our websites and services.
TranquilDreams will only communicate with you by email and/or SMS or call if you have provided us with your email address and/or phone number. By providing us with your contact details you are acknowledging consent to contact you.
TranquilDreams’ websites contain links to the sites of third parties. These third-party sites are not under the control of TranquilDreams. Please ensure that you visit the privacy policies of those third-party websites to be aware of their policy on the handling of personal information.
Our suppliers
We may share some of your personal information with the suppliers of the products sold on our sites. This is only done to facilitate the delivery of the product(s) you have purchased. This would generally include the delivery address, recipient's name, and contact details if necessary.
Our logistics partners
We may share some of your personal information with our logistics partners so that they can deliver the products you buy to the address you have given us. This would generally include the delivery address, recipient's name and contact details if necessary.
Our billing & security partners
We may share some of your personal information with our billing & security partners in order to ensure that your payment is processed smoothly.
Our business partners
We may share some of your personal information with other business partners for purposes including but not limited to marketing, data analysis and reporting.
Federal or State police authorities
We may disclose your personal information to the relevant authority when required to do so by law, in cases of fraud and where any threats are made against any of our employees, TranquilDreams or the general public.
Related bodies corporate
We may disclose personal information to our related bodies corporate.
You are entitled to gain access to personal information that TranquilDreams holds about you. You may amend, correct, or update this personal information at any time. If you would like to access any of the personal information we have about you please contact us at info@tranquildreams.com.au.
If you would like to unsubscribe from receiving any of our commercial electronic messages, such as an email, sent to you by TranquilDreams please visit the my account section. Your request to unsubscribe will be actioned promptly.
TranquilDreams is bound by the National Privacy Principles. Please visit http://www.oaic.gov.au/privacy/privacy-act/national-privacy-principles for more information.
We use SSL encryption to make sure your personal information is secure when entered on our site. The easiest way to tell if the information you're entering is secure is to look at the address bar in your browser. If the URL starts with https:// then you are on a secure page.